Chelmsford: 01245 905 678

Upminster: 01708 259 863

Ramsden Heath: 0800 6121 345

Hornchurch: 01708 259 863

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Missing what’s being said? Turning the TV up louder? Time for a hearing test.

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We offer impartial advice and the latest technology that suits you best.

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Children

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Ear Wax Removal

Suffering from muffled hearing or ‘popping’ sounds. Could be a sign of too much wax.

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Click Hearing

Providing Independent Hearing Care in Essex Since 2001.

Click Hearing was established in 2001 by Ben Mann, who is a fully qualified NHS Audiologist and hearing specialist registered with the Health & Care Professions Council and the Registration Council for Clinical Physiologists.

Delivering exceptional customer service and giving our patients the freedom of being able to hear clearer than before.

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Click Hearing Upminster

4.9

Based on 205 reviews

review us on

Sue King

16:38 24 Mar 22

I attended for my first experience of micro suction and found a warm welcome as soon as I entered. The procedure was explained and pictures taken of the inside of my ears both before and after and shown to me. The removal was quick and easy and as I’m in a wheelchair, I found the Upminster branch accommodating with a ramp ready for me to enter. I was also able to stay in my chair while the treatment was carried out. I will definitely use this service again when necessary.

Brian Sallery

11:07 03 Mar 20

Very good service, did not have to wait and extremely professional. I went in for some swimming ear plugs and would totally recommend Click Hearing. The only issue is trying to find parking, otherwise great.

Rob Freeman

17:44 01 Mar 20

First class service, I'm on Click Hearings service plan for hearing aids. I always get a fantastic service by the team.

Angela Russell

17:52 24 Feb 20

I recently brought my mother here as she had a build up of wax in both ears. This had left her virtually unable to hear anything. As the doctors will no longer provide a service to clear wax and NHS appointment was 2 months away we decided to try Click hearing. My mother was delighted with the results as all wax was removed and hearing is now restored. The audiologist was amazing- very patient and gentle. Took great care to talk about procedure first and was very reassuring. Would thoroughly recommend!

Thomas Lennon-Barrett

11:08 19 Feb 20

What a brilliant service. I was having trouble with blocked ears. I booked the appointment online which was easy to do. Closer to my booking I was sent another confirmation email, which even had parking details on if. Would highly recommend. Hayley was lovely and informative. I would recommend to anyone.

Chris Hayward

17:59 21 Jan 20

I turned up with a very nervous auntie aged 92 ( on her birthday!) who had been diagnosed late December with ear wax.. Booked online Monday, seen Tuesday pm. We were early and went straight in as the previous customer was also seen and dealt with early. The whole process took 12 minutes and was as pleasant an experience as possible. Auntie was smiling at the end and was relieved at how straightforward and painless the microsuctioning procedure was. The experience was top drawer. Chris Hayward : Wickford, Essex.

Sandra Smith

16:52 30 Dec 19

OMG so amazing the treatment and the lady who followed out the treatment was so fantastic it was done in a matter of minutes and I had been suffering for months till I found this place. I walked out of there with my earring back I could hear every think crystal clear and just to say sorry for what they poor lady had yo pull out my ears WOULD highly recommend

Jodi Maxwell

10:47 28 Dec 19

My mother’s first time visiting Click Hearing yesterday (27/12) after recommendation from A close friend and we couldn’t of wished for a better service. The staff was very welcoming and had a kind and friendly approach. My mums problem was sorted out straight away and will definitely return for further appointments in the future. Thank you Click Hearing 😃👍🏻

Sue M Soper

14:08 22 Dec 19

Love it here, friendly staff, full of knowledge. This is the second time I have been and would thoroughly recommend this place for ear care. Thank you.

Barrie Green

14:54 28 Nov 19

Always get the job done in a professional, friendly and pain free way. Thanks again

Jordan Harold

18:05 12 Nov 19

I Would just to say thanks on behalf of my nan Pamela Harold Who visited today and received a great service Many Thanks.

Ian Slack

08:51 27 Sep 19

I have used Click Upminster for ear wax removal on a couple of occasions and travel a significant distance to use their services. The staff are professional and efficient and the results fantastic. Easy to book, ready availability and friendly service. Parking in the Aldi car park close by

James Johnson

09:46 16 Sep 19

This is my second visit to Click Hearing where the service is excellent. Viva is very professional and puts you at ease very quickly and makes sure you are aware and comfortable at every stage of the process. If you have any issues or problems relating to hearing then I highly recommend Click Hearing.

Jon Harris

21:32 10 Sep 19

Recently went to Click Hearing for a friend of mine who is 98 yrs old.He had gone completely deaf in the last 10 days due to Ear Wax.Had the microsuction treatment which took about 20 minutes for both ears and now his hearing has vastly improved. All thanks to the professional staff at Click Hearing.Would highly recommend them

Dean Ovel

17:16 20 Aug 19

Fantastic service, and very friendly. The micro-suction is less intrusive and quick, with no mess or discomfort. Easy to book and well worth the competitive cost.

Lewis Chambers

22:19 15 Aug 19

Thank you for fixing my ears! Couldn’t hear very well and was in pain due to an ear wax plug in my ear. Picked here as the audiologists seem more experienced and rated highly (better than Boots and Specsavers). Had a micro suction procedure and was amazing, couldn’t believe what was removed. Quick and painless in one appointment. Amazing feeling having clean ears!

Katarina Smith

15:05 14 Aug 19

My husband and I both went in as we were both having problems on regular occasions with our hearing being impaired due to blocked ears. My husband in particular was having difficulty- he would have days on end with a blocked ear(s). Turned out we had, as suspected, a wax build up in our ears. What a difference after the treatment- my husband still comments it was one of the best things he's done for himself! The service was friendly and professional. Would highly recommend to anyone who has issues with blocked ears.

Daniel Eaton

21:36 03 Jul 19

Went to click hearing because both my ears had blocked , always had an issue with my ears blocking, went to click hearing and one of the consultants managed to unblock one ear but not the other, was invited back to try the other blocked one but still no luck, made a third visit when it was then possible to solve my issue. All the consultants were very friendly and considerate and the same goes for the ladies in reception, very helpful. Would deffinatley recommend. Thank you.

Robin Parker

13:42 25 Jun 19

Having a blocked ear I booked online Sunday evening and found an appointment for Monday morning! I was seen at the booked time, took 10 mins, and my ears are all cleared. The treatment is a little nosey, but at least you don't get wet and it doesn't hurt. Great service and worth the cost. Would recommend.

Sarah Emmins

11:09 11 Jun 19

Very friendly and explained the simple microsuction procedure straight away to put my nerves at ease. It wasn't painful at all and the lady even tested the suction on the back of my hand. Very quick and easy, so much better than waiting 3 weeks to see the nurse at my doctors and no messing about with ear drops either, which is another huge bonus for me. Weekend appointments too, which helps me greatly. I will definitely be recommending and coming back.

Peter Lovett

18:15 06 Jun 19

This is the first time I have been here it will not be my last Angela and Ben who did my ears were very nice people appointment on time and very quick I can now hear again properly thanks very much I would recommend click hearing to anyone.

M Paz

02:25 22 May 19

Brought my 10 year old child here and was absolutely amazed by the fantastic level of care and support given during the 30 minute procedure - which showed a surprising amount of impacted ear wax, all of which was completely removed - to our absolute satisfaction. Highly recommended.

David Cook

11:09 04 May 19

I’ve been attending the Upminster branch for several years, having previously used Boots at various locations. I switched to Click as they are local and, unlike Boots, the audiologists aren’t constantly being moved around. The friendly and efficient service I’ve received from Click has been excellent and the attention to detail when setting up my hearing aids has to be seen to be believed. Not only that, but the amount of wax they manage to extract from the depths of my ears is remarkable!

Amy Gadd

16:07 16 Apr 19

Helpful, welcoming staff who talk through results with you in an informative and useful way. They are also great at remembering your history and using it to help track how you are doing. The tests carried out are thorough and check your hearing and ears in lots of ways. Would definitely recommend.

Ann Lee

18:05 28 Mar 19

I had a pleasant experience and a comprehensive hearing examination. The results were explained, and advice given. Luckily I do not need hearing aids, no was i under any pressure to buy anything. I was very happy with the service and will be following up with routine follow ups in a year or two.

Stephen Nightingale

21:12 14 Mar 19

Have used both the Upminster and Ramsden Heath clinics. Both of those have been excellent and the level of care first class. Many thanks

Emma Phillips

10:42 20 Feb 19

Very friendly, helpful and knowledgeable staff. Very easy to book online, followed up by a confirmation phone call from Click Hearing. Parking nearby on street or at Holly Road car park. Great experience - I would fully recommend his company to others.

David Peck

17:00 12 Feb 19

Have been going to Click Hearing for a number of years now and bought several hearing aids. I have always had excellent service ,staff always helpful and very friendly. Ben is very professional ,helpful and will always does his best to find you the right aid ,nothing is a problem to him, so I have no problem in highly recommending him. I did recommend to family and friends who also purchased aids there chosen with Ben's expert advice.

Peter Laing

11:09 11 Dec 18

Fantastic results, cannot recommend more highly

Miss Perfect

14:10 27 Nov 18

Wow! I've had trouble with my ear for a couple of years and a bad experience with ear stringing. Then I found out about ear suctioning. The lady was so professional and such a pleasant experience, I was laughing through the process. I would 100% recommend this company! Worth every penny! Thank you for helping me hear clearly again.

Gerry White

14:31 20 Nov 18

Excellent microsuction service. Very knowledgeable professional and helpful staff

Christine Allen

10:46 09 Nov 18

Easy to book an appointment. Treatment was wonderful. Very sympathetic staff.

Robert Tebbett

14:55 30 Oct 18

Highly recommend them I was nearly deaf when I arrived and they cleaned my ears with the machine and I can hear everything now will definitely recommend to my friends and family

Brian Monk

08:40 21 Jul 18

Had appointment for micro suction of my ears. I turned up on time but had barely sat down and I was called in. Very pleasant audiologist did the work very professionally and within 15 minutes I could hear clearly again! This is the second time I have used Click Hearing and will be very happy to use them again if necessary.

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Click Hearing

Providing Independent Hearing Care in Essex Since 2001.

We listen to our patients.

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Click Hearing

Providing Independent Hearing Care in Essex Since 2001.

We listen to our patients.

See More Reviews

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Hearing Aid Insurance

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Balance Assessment

Medico-legal Services

Care Packages

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