5 Rated
By 750+ Satisfied Patients
Trusted, Clinically Led Hearing Care Across Chelmsford, Upminster, Hornchurch & Westcliff-on-Sea
Over 25 years of evidence-based audiology, delivered independently, thoughtfully, and always in the patient’s best interest.
25+ years of trusted expertise
Clinically led, patient-first care
Lasting Support


A Personal Message From Ben Mann, Principal Audiologist.
Thirty years in hearing care gives you perspective. You see what works, what doesn’t, and where people are often let down, even with good intentions.
‘Having worked across both the NHS and independent hearing care, it became clear to us that there was a better way to support people. A way that allowed time to think, to listen, and to make decisions based on outcomes rather than process.
‘For over 25 years, Click Hearing has been built around that belief. Independent by choice, the team here is focused on delivering evidence-led care, staying at the forefront of audiological developments, and continually refining how hearing healthcare should be delivered to achieve the best long-term outcomes.
‘Over the years, tens of thousands of people across Essex have trusted us with their hearing, many returning with partners, children, and parents when they want the same standard of care.
‘If you’re looking for a hearing care partner that values time, quality, and outcomes, and has helped many others achieve lasting results, you’re in the right place.
– Ben Mann
Choose a time that suits you and book directly with our clinical team online. No referral needed, no waiting for callbacks, simply select your preferred clinic, appointment type, and time slot at your convenience.
Whether you're concerned about hearing loss, tinnitus, earwax build-up, or simply want expert advice, our team is here to help with personalised, evidence-led care.
We are currently waiving our fees for Hearing Tests and Hearing Aid Reviews for a charitable donation to our chosen charity.
Paediatric Audiology
Click Hearing is one of the few practices in the region equipped to assess and support children’s hearing. Care is delivered with patience, clarity, and clinical sensitivity, supporting both children and parents through assessment, explanation, and follow-up, ensuring hearing challenges are identified and managed as early and accurately as possible.
Balance & Vestibular Services
Dizziness, imbalance, and vertigo can be unsettling and complex. Advanced vestibular assessments are offered to identify underlying causes and guide appropriate management. This service allows patients to receive specialist balance care within the same trusted clinical environment.

Lyric™ Hearing Solutions
As one of the earliest adopters of Lyric in the UK, Click Hearing offers truly invisible hearing solutions where clinically appropriate. Suitability is carefully assessed, and patients are supported throughout the process to ensure comfort, safety, and realistic expectations.












