Take an online hearing test
Close-up of an ear with a blue soundwave graphic overlay, indicating listening or auditory processing.

Tinnitus Relief

Experienced by more than 15% of the UK Population, Tinnitus is a condition often described as a ‘ringing in the ears’ or ‘ear noise’ in which a person perceives sound that is not actually present in the environment.

Tinnitus can manifest itself as virtually any type of sound including ringing, whooshing, hissing, buzzing and whistling and can vary in severity.

Tinnitus can often have a significant impact on day-to-day activities and for many tinnitus symptoms can worsen to the point that getting a full night’s sleep is barely possible. It is important therefore that symptoms of tinnitus are addressed as it can affect overall health.

We can help.
Contact us for an appointment
Person holding their ear with a pained expression, indicating possible ear discomfort or pain.

What causes Tinnitus?

There are many possible causes of Tinnitus but most cases are related to damage to the auditory system. Your ear receives sounds as vibrations through the outer and middle ear, this move into the cochlea in the inner ear, which then sends the information to the brain through the auditory nerve.

If this part of your inner ear becomes damaged it can stop sending complete information to your brain. Your brain, expecting this information, will then seek out information from the parts of the cochlea that are not damaged. This information is not complete and can be confused by the brain and cause Tinnitus.
Book an appointment
Tinnitus Key Facts
Tinnitus is perceived sound in the absence of an external stimulus and is experienced by more than 15% of the population. The sound is usually unformed, such as buzzing, hissing or ringing.
Noise exposure, Stress/Anxiety/Depression, Impacted earwar
Main risk factors for tinnitus are hearing loss, increasing age and gender (male)
In most cases tinnitus is associated with hearing impairment due to sudden hearing loss, noise trauma, age-related hearing loss or administration of ototoxic drugs.
Sufferers of tinnitus and hearing loss often report psychological problems: frustration, annoyance, distress, irritability, anxiety, depression, insomnia and poor concentration.
Tinnitus can be managed but not cured. Treatment focuses on symptom reduction, such as hearing aid fitting.

Can hearing aids help?

While the exact cause of tinnitus is unclear, research shows that you are more likely to hear ringing if you have a hearing loss. The hearing loss in the ear will prevent the brain from receiving the proper stimulation it needs. As a result, the brain starts to produce its own phantom sounds.
An interesting fact – the pitch of your tinnitus is usually the same pitch where there is the most hearing loss.

It is important to note that hearing aids are not a cure for tinnitus but they can dramatically help.
Once you have been fitted with hearing aids your brain will start to receive stimulation at the pitches you have had hearing loss.
Over time, and with consistent hearing aid use, the perception of the tinnitus can be reduced.

How We Can Help

If you’re interested in exploring how tinnitus affects you and discovering personalised recommendations for relief, schedule a 60-minute initial consultation with one of our experienced audiologists today.

Call us on 01245 906 678 or 01708 259 863 or you prefer a call back please fill in our contact form here.

What clients are saying

Greg W.
11:41 22 May 25
Fantastic.. highly recommend ... Sarah at west cliff was brilliant... Many thanks..
Tim W.
18:19 29 Dec 24
Always a pleasure to visit.
Peter W.
12:12 08 Nov 24
Great service. Easy to book and great value for money. Highly recommended..
Amy W.
14:56 11 Oct 24
I took my child for an hearing assessment and the assessment was very informative and professional. My son really enjoyed the assessment and found it very interesting with the pictures and diagrams shared and explained. Excellent service, would highly recommend.
Anne K.
10:55 08 Oct 24
Very helpful, effecient. Premises comfortable and clean.
Kerstin B.
15:41 30 Sep 24
Excellent service! Friendly, efficient and very professional. Felt confident that after my thorough hearing test all was well.
Would definitely recommend.
Lindsay M.
15:03 14 Dec 24
Considerate and compassionate staff, clear explanation of issues and procedures. Quick and easy to complete ear suction.
Alex K.
10:03 05 Sep 24
Wonderful staff, also very professional helping with your hearing problem…
Antony G.
06:56 05 Jul 24
Clean, professional setting, helpful and happy staff, great service.
M S.
10:38 15 Jul 23
Great quick service for ear wax removal.
However, went there today (Saturday 11:30am) and they were shut despite google saying they’re open.
Dave E.
06:18 25 May 23
Professional service, helpful friendly staff.
Peter P.
20:16 26 Oct 22
A very professional business. Thorough and not rushed examination. Very friendly and polite staff. Recommended
Richard P.
19:22 24 May 22
Fantastic service, booked online at 6am and was all all done by 9am. Got there early and seen immediately . Went in not hearing a thing and Lisa did a fantastic job getting the wax out. Thank you also to Emily at reception, lovely customer service. If you need help with your ears look no further . Thank you all.
Darell H.
12:47 29 Apr 22
Very friendly staff. Quick service. Very informative and useful feedback. The professional took her time explaining everything so I understood everything. Painless and super effective. Had a build up of wax in my left ear and could not hear a thing, booked my appointment that same week and was seen to very quickly and in 20 mins it was done. I can hear again!
Deborah B.
12:24 29 Apr 22
I was first seen by the receptionist who was very nice. I was seen very promptly for my appointment.
Georgia was the lady who looked after me.
She was lovely. She was very knowledgeable and checked me over.
Everything sorted within the appointment time.
My ears feel great again.
Would definitely go back again.x
William P.
07:23 11 Mar 25
Amazing. Next day booking and plenty of time slots. The receptionist was very friendly, clean and nice waiting room and the lady who did my ear-wax removal was brilliant. Everything was explained, I got to see what was happening and the session itself took no more than 20 mins. I feel like i’ve got a completely new ear! Would 100% recommend and used again. It’s £75 for two ears (even if you only have one doing) but it’s totally worth it!
Sean S.
06:39 17 Jan 25
Very polite staff. Ved was was very reassuring and professional. Very thorough test compared to certain others on the high street.
David M.
09:40 04 Jan 25
Went to the Ramsden Heath branch and had my ears cleared by Ben on the 3rd of January.
An utmost professional approach and diagnosis with a painless procedure.
I couldn't recommend Ben highly enough had the added hearing test which again was excellent with a report sent by email.
At last I've found someone who I can totally say is the best in the business.
kevin M.
15:28 13 Jul 24
very professional and polite people very helpful
Renata F.
13:15 08 Oct 23
Professional
lisa M.
18:00 11 Sep 23
Took my dad for an appointment at the Clinc today 11-9-2023 fabulous service would definitely recommend and thank you so much to the lovely receptionist who helped my dad out to the car we really appreciated it their still is some lovely people about 😊
Matt S.
09:47 05 Sep 23
Great experience with me and my mum, staff were lovely and very helpful and took care of my mum and her blocked ears.
Alicia S.
11:37 24 Jun 23
Had the ear wax removal done@Click once again, they are God sent! Lovely, caring and professional team. Got an appointment very quickly. So very grateful! 100% recommend ♥️♥️
Ben M.
08:49 02 Sep 22
I went in for 'vestibular function tests'. The audiologist was excellent. Very personable and friendly. She kept me informed in straightforward, non-jargon language and I felt by the end of it all that I understood what had just happened and what it all meant, rather than just having experienced some sort of arcane medical experiment. Top marks 👍.
Andy W.
09:13 08 Jun 22
First visit for me, although I have had the treatment before. Smart interior and polite Receptionist.
Professional treatment (Georgia), conducted in a friendly and relaxed fashion. Good communication throughout. Have booked follow up later in the year and would recommend.
Juliette P.
11:32 22 May 22
Very easy to book an appointment on line at the Chelmsford click hearing.
My teenage son was a bit anxious about going but he was very well looked after.
Excellent knowledgeable professional treatment and we learned some interesting facts about our ears.
Very good after care information to help keep your ears in good health.
I will be highly recommending you to my family and friends.
Thank you.
Lizzy B
09:05 23 Apr 22
Extremely easy to book. I loved being able to see inside my ear after years of ear treatment. The staff were friendly, the service very quick and all in all a fabulous experience. I had the micro suction and won't hesitate to return for it again, along with when I need a hearing aid.

Other ways we help

magnifiercrossmenu Skip to content