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Ear Wax Removal Havering

Click Hearing offers two different types of service for ear wax removal.

Ear wax removal via Microsuction is where the wax is removed using a gentle suction and a high power microscope to view the ear canal and drum. Many Ear Nose and Throat Doctors prefer this method and it is available from our Upminster, Hornchurch, Chelmsford and Ramsden Heath practices.

Ear wax removal using irrigation is a more traditional method of ear wax removal and offers a less invasive and quieter process than microsuction and is therefore better suited for very nervous or anxious clients. It is available from our Upminster, Hornchurch and Chelmsford Duke Street practices.

Ear Wax removal with Microsuction

Watch our short video on how we remove ear wax using microsuction. It’s a simple process and the effect is immediate. Call us today for your appointment or book online.
In older children signs of a possible hearing problem can include: –
Hearing aid users who generate lots of wax.
If you have impacted ear wax.
Recommended if you have diabetes.
If you have very hairy ears.
If you require urgent wax removal due to poor hearing or prior to flying.
When you have a perforated ear drum.
When you have received radiation treatment to the ear canal.
When you have had previous surgery/problems in ear canal where syringing is unsuitable.
Book an appointment

Microsuction Havering

Microsuction is almost always a ‘same day’ treatment. The ear wax and the ear canal remain in clear vision for the practitioner during the procedure. This improves efficiency of the clearance and reduces risk. Most ear cleaning by microsuction is 100% successful on the first time, with minimal or no oil installation required in advance.

You will have a digital video health check of the ear canal before and after treatment. You can also receive a hearing test to ensure that the hearing is normal after removal of the ear wax.

Removal of ear wax by microsuction is usually comfortable, but the vacuum can be noisy. If the wax is very hard or stuck to the eardrum, there can occasionally be some discomfort. Should you find the procedure uncomfortable, please let your practitioner know. When this is the case we may advise for you to use some drops or oil to soften the ear wax and return for another visit.

You can read a bit more about the safety of microsuction here.

Why do our ears get blocked with wax? Read more here.

Irrigation Havering

Irrigation follows much the same procedure as microsuction, with a digital health check performed before the process begins, known as a video otoscopy.

Irrigation cannot be performed if the ears have been operated on, have a perforation or any open abrasions. Clients with mastoid cavities are also excluded from having irrigation. We cannot offer Ear Irrigation if you have diabetes or if you have received radiation treatment to the ear canal.

The process uses a gentle, steady stream of water to dislodge the wax. A basin is held under the ear to catch the expelled wax and water.

The ear wax and the ear canal remain in clear vision for the practitioner during the procedure with wax successfully removed almost 100% of the time.

Irrigation is quieter and less invasive than microsuction and is probably a better choice if your wax is very hard or stuck to the eardrum where microsuction can occasionally cause some discomfort.

When should I consider Irrigation?
Hearing aid users who generate lots of wax.
Quieter than microsuction.
Better than microsuction if you are nervous or anxious about the process.
More efficient at removing impacted or deep ear wax.
Preferred if wax is sticky or softer, particularly when ear drops have been overused.
Book an appointment

Frequently asked questions

Both processes are equally effective in removing ear wax. It often comes down to customer preference. Many do not like the noise that microsuction gives and irrigation is often better when the ear wax is softer or stickier through extensive use of ear drops. However, many prefer the ‘hoovering’ process of microsuction to be more pleasant and this is the process to choose if there has been any previous damage to the ear canal or you have a perforated ear drum

The microsuction and irrigation processes are designed to leave your ears clear of any excessive ear wax and blockage. It is natural to have some ear wax in your ears at all times as it forms a protective barrier for your inner ear from dirt and other detritus. For further information on the role ear wax has to play view our article Why do our ears get blocked with wax?

We allow for 20 -30 minutes for Whichever ear wax removal process you choose. This allows us to perform a digital health check of your ears before the process, which is typically displayed on a nearby monitor.

Once completed the ears are checked again to ensure that the excessive ear wax has been completely removed.

What clients are saying

Dawn profile pictureDawn
11:20 14 Nov 25
What lovely people and amazing with my three year old. Highly recommend
John G. profile pictureJohn G.
13:55 24 Oct 25
Excellent experience. The staff were brilliant. Very friendly, reassuring and knowledgeable. I came away feeling that I had made a really good choice with the company and venue, money very well spent. I will definitely be using their services again. Thank you.
Simon A. profile pictureSimon A.
20:27 06 Oct 25
Professional, helpful service with friendly staff.
I had ear wax removed which was quick, painless, without any discomfort.
I also had a hearing test and consultation which was helpful and informative.
Could not reccomend more highly.
Tahir M. profile pictureTahir M.
17:00 02 Oct 25
Meet Ben at the branch he was really friendly
Went for ear wax removal had a ear wax issue hearing loss for 2 months he sorted it out professionally within 5min

Highly recommend 👌

Thank u for the great service
Heinz N. profile pictureHeinz N.
20:52 24 Sep 25
The receptionist was lovely and gave me a walkin appointment.
My wax was done by a young man ear doctor.
He was very professional and managed to get rid of two big lumps of ear wax . Wish i had it done earlier!
Thank you to you all.
Greg W. profile pictureGreg W.
11:41 22 May 25
Fantastic.. highly recommend ... Sarah at west cliff was brilliant... Many thanks..
William P. profile pictureWilliam P.
07:23 11 Mar 25
Amazing. Next day booking and plenty of time slots. The receptionist was very friendly, clean and nice waiting room and the lady who did my ear-wax removal was brilliant. Everything was explained, I got to see what was happening and the session itself took no more than 20 mins. I feel like i’ve got a completely new ear! Would 100% recommend and used again. It’s £75 for two ears (even if you only have one doing) but it’s totally worth it!
Sean S. profile pictureSean S.
06:39 17 Jan 25
Very polite staff. Ved was was very reassuring and professional. Very thorough test compared to certain others on the high street.
David M. profile pictureDavid M.
09:40 04 Jan 25
Went to the Ramsden Heath branch and had my ears cleared by Ben on the 3rd of January.
An utmost professional approach and diagnosis with a painless procedure.
I couldn't recommend Ben highly enough had the added hearing test which again was excellent with a report sent by email.
At last I've found someone who I can totally say is the best in the business.
Tim W. profile pictureTim W.
18:19 29 Dec 24
Always a pleasure to visit.
Lindsay M. profile pictureLindsay M.
15:03 14 Dec 24
Considerate and compassionate staff, clear explanation of issues and procedures. Quick and easy to complete ear suction.
Peter W. profile picturePeter W.
12:12 08 Nov 24
Great service. Easy to book and great value for money. Highly recommended..
Amy W. profile pictureAmy W.
14:56 11 Oct 24
I took my child for an hearing assessment and the assessment was very informative and professional. My son really enjoyed the assessment and found it very interesting with the pictures and diagrams shared and explained. Excellent service, would highly recommend.
Anne K. profile pictureAnne K.
10:55 08 Oct 24
Very helpful, effecient. Premises comfortable and clean.
Kerstin B. profile pictureKerstin B.
15:41 30 Sep 24
Excellent service! Friendly, efficient and very professional. Felt confident that after my thorough hearing test all was well.
Would definitely recommend.
Alex K. profile pictureAlex K.
10:03 05 Sep 24
Wonderful staff, also very professional helping with your hearing problem…
kevin M. profile picturekevin M.
15:28 13 Jul 24
very professional and polite people very helpful
Antony G. profile pictureAntony G.
06:56 05 Jul 24
Clean, professional setting, helpful and happy staff, great service.
Renata F. profile pictureRenata F.
13:15 08 Oct 23
Professional
lisa M. profile picturelisa M.
18:00 11 Sep 23
Took my dad for an appointment at the Clinc today 11-9-2023 fabulous service would definitely recommend and thank you so much to the lovely receptionist who helped my dad out to the car we really appreciated it their still is some lovely people about 😊
Matt S. profile pictureMatt S.
09:47 05 Sep 23
Great experience with me and my mum, staff were lovely and very helpful and took care of my mum and her blocked ears.
M S. profile pictureM S.
10:38 15 Jul 23
Great quick service for ear wax removal.
However, went there today (Saturday 11:30am) and they were shut despite google saying they’re open.
Alicia S. profile pictureAlicia S.
11:37 24 Jun 23
Had the ear wax removal done@Click once again, they are God sent! Lovely, caring and professional team. Got an appointment very quickly. So very grateful! 100% recommend ♥️♥️
Dave E. profile pictureDave E.
06:18 25 May 23
Professional service, helpful friendly staff.
Peter P. profile picturePeter P.
20:16 26 Oct 22
A very professional business. Thorough and not rushed examination. Very friendly and polite staff. Recommended
Ben M. profile pictureBen M.
08:49 02 Sep 22
I went in for 'vestibular function tests'. The audiologist was excellent. Very personable and friendly. She kept me informed in straightforward, non-jargon language and I felt by the end of it all that I understood what had just happened and what it all meant, rather than just having experienced some sort of arcane medical experiment. Top marks 👍.
Andy W. profile pictureAndy W.
09:13 08 Jun 22
First visit for me, although I have had the treatment before. Smart interior and polite Receptionist.
Professional treatment (Georgia), conducted in a friendly and relaxed fashion. Good communication throughout. Have booked follow up later in the year and would recommend.
Richard P. profile pictureRichard P.
19:22 24 May 22
Fantastic service, booked online at 6am and was all all done by 9am. Got there early and seen immediately . Went in not hearing a thing and Lisa did a fantastic job getting the wax out. Thank you also to Emily at reception, lovely customer service. If you need help with your ears look no further . Thank you all.
Juliette P. profile pictureJuliette P.
11:32 22 May 22
Very easy to book an appointment on line at the Chelmsford click hearing.
My teenage son was a bit anxious about going but he was very well looked after.
Excellent knowledgeable professional treatment and we learned some interesting facts about our ears.
Very good after care information to help keep your ears in good health.
I will be highly recommending you to my family and friends.
Thank you.
Darell H. profile pictureDarell H.
12:47 29 Apr 22
Very friendly staff. Quick service. Very informative and useful feedback. The professional took her time explaining everything so I understood everything. Painless and super effective. Had a build up of wax in my left ear and could not hear a thing, booked my appointment that same week and was seen to very quickly and in 20 mins it was done. I can hear again!
Deborah B. profile pictureDeborah B.
12:24 29 Apr 22
I was first seen by the receptionist who was very nice. I was seen very promptly for my appointment.
Georgia was the lady who looked after me.
She was lovely. She was very knowledgeable and checked me over.
Everything sorted within the appointment time.
My ears feel great again.
Would definitely go back again.x
Lizzy B profile pictureLizzy B
09:05 23 Apr 22
Extremely easy to book. I loved being able to see inside my ear after years of ear treatment. The staff were friendly, the service very quick and all in all a fabulous experience. I had the micro suction and won't hesitate to return for it again, along with when I need a hearing aid.
Nicole O. profile pictureNicole O.
14:01 14 Dec 20
Brilliant service. I was having trouble with my hearing and found click hearing online, as I live locally. My appointment was booked for the very next day. I went to my appointment and greeted by a friendly lady on reception. Hayley was fantastic, talked me through everything and made sure I was comfortable during my Microsuction procedure. She was professional, friendly and knowledgeable.
The procedure was worth every penny and I will happily recommend and return in future.
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