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Balance Assessment

Walking and balance is a complex activity which, for most of our life, we take for granted. Our brains use information from our eyes, sensors in our muscles and joints and signals from the balance organs in our ears to keep us up-right and steady.

Balance problems can occur if these signals from our balance organs change, often causing symptoms such as

– dizziness when moving your head or body

– a spinning sensation when looking up or turning over in bed

– veering off in one direction when walking

– difficulty with visual stability when moving your head or body.

If you experience any of these symptoms, we can help.

Book an appointment
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What causes balance problems?

Balance problems can occur if these signals from our balance organs change, often causing symptoms such as:
dizziness when moving your head or body
a spinning sensation when looking up or turning over in bed
veering off in one direction when walking
difficulty with visual stability when moving your head or body
Book an appointment
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Basic Investigation
Advanced Investigation
A person with blue gloves performs an ear examination on a woman lying on a chair.

Basic Investigation

An initial one hour consultation where we will use special screening equipment to test and check for any obvious inner ear balance disorder.
In the case of where BPPV (Benign Paroxysmal Positional Vertigo,) is evident we will perform a treatment manoeuvre.

Fee £165.
Person seated, wearing specialized goggles, looking at a screen with patterns of white squares in a testing or lab environment.

Advanced Investigation

Where further investigation is required we can arrange for further comprehensive diagnostic testing to test further parts of your balance organ if required.

We will make all relevant onward referrals where appropriate and place you in our bespoke vestibular rehabilitation programme.
This programme is designed to help you take back control of your symptoms and restore your quality of life.

Vestibular rehabilitation is aimed at using the brain’s compensation mechanism to reduce the negative effects of an inner ear balance disorder. This would involve a carefully curated set of exercises and lifestyle modifications to bring out the best in you.

An introductory session with a further three follow-up sessions is offered over a 6 month period.

Our Balance Tests

The selection of tests depends on various factors carefully considered by our specialised audiologists. We perform a range of tests mentioned below to give you the best information.

Caloric Test

This is a gold standard test to identify impaired balance function in either ear. Warm and cool air is used to measure responses.

Video head Impulse Testing (vHIT)

This is a quick test to identify only acute balance impairment in either ear, commonly used in our screening appointments. Goggles with accelerometers are used to measure responses.

Cervical Vestibular Evoked Myogenic Potentials (cVEMP)

This test is used to identify impairment in function in a part of our balance organ which is responsible for linear up and down motion. Responses to this test are measured from neck muscles.

Ocular Vestibular Evoked Myogenic Potentials (oVEMP)

This test is used to identify impairment in function in a part of our balance organ which is responsible for linear to and fro motion. Responses to this test are measured from eye muscles.

Kinetic Rotational Chair Testing

This is a gold standard test to identify impairment in both ears simultaneously.

Audiometry (Tone or Speech) hearing test

Using tones of varying frequencies and volumes, this test provides us with an evaluation of your sense of hearing and is carried out in a sound proof booth for the most accurate measurements.

Tympanometry test

This test is often carried out in conjunction with audiometry and is used to assess the function of the middle ear. We can also provide ipsi & contralateral reflexes and decay on request.

Videonystagmography (VNG)

This test is used to identify impaired function in the balance centres in the brain with the use of goggles and eye movement tasks.

What clients are saying

Click Hearing. Westcliff on Sea
5.0
Based on 3 reviews
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Amy Williams
14:56 11 Oct 24
I took my child for an hearing assessment and the assessment was very informative and professional. My son really enjoyed the assessment and found it very interesting with the pictures and diagrams shared and explained. Excellent service, would highly recommend.
Anne Kibuuka
10:55 08 Oct 24
Very helpful, effecient. Premises comfortable and clean.
Kerstin Barnes
15:41 30 Sep 24
Excellent service! Friendly, efficient and very professional. Felt confident that after my thorough hearing test all was well.Would definitely recommend.
Alex Kerrison
10:03 05 Sep 24
Wonderful staff, also very professional helping with your hearing problem…
Antony Gunnell
06:56 05 Jul 24
Clean, professional setting, helpful and happy staff, great service.
M Shöâeè
10:38 15 Jul 23
Great quick service for ear wax removal.However, went there today (Saturday 11:30am) and they were shut despite google saying they’re open.
Dave Ellison
06:18 25 May 23
Professional service, helpful friendly staff.
Peter Phelps
20:16 26 Oct 22
A very professional business. Thorough and not rushed examination. Very friendly and polite staff. Recommended
Richard Pohl
19:22 24 May 22
Fantastic service, booked online at 6am and was all all done by 9am. Got there early and seen immediately . Went in not hearing a thing and Lisa did a fantastic job getting the wax out. Thank you also to Emily at reception, lovely customer service. If you need help with your ears look no further . Thank you all.
Darell Hervel
12:47 29 Apr 22
Very friendly staff. Quick service. Very informative and useful feedback. The professional took her time explaining everything so I understood everything. Painless and super effective. Had a build up of wax in my left ear and could not hear a thing, booked my appointment that same week and was seen to very quickly and in 20 mins it was done. I can hear again!
Deborah Beattie
12:24 29 Apr 22
I was first seen by the receptionist who was very nice. I was seen very promptly for my appointment.Georgia was the lady who looked after me.She was lovely. She was very knowledgeable and checked me over.Everything sorted within the appointment time.My ears feel great again.Would definitely go back again.x
kevin mills
15:28 13 Jul 24
very professional and polite people very helpful
Renata Furman
13:15 08 Oct 23
Professional
lisa Martin
18:00 11 Sep 23
Took my dad for an appointment at the Clinc today 11-9-2023 fabulous service would definitely recommend and thank you so much to the lovely receptionist who helped my dad out to the car we really appreciated it their still is some lovely people about 😊
Matt Sullivan
09:47 05 Sep 23
Great experience with me and my mum, staff were lovely and very helpful and took care of my mum and her blocked ears.
Alicia Salgado
11:37 24 Jun 23
Had the ear wax removal done@Click once again, they are God sent! Lovely, caring and professional team. Got an appointment very quickly. So very grateful! 100% recommend ♥️♥️
Ben Miller
08:49 02 Sep 22
I went in for 'vestibular function tests'. The audiologist was excellent. Very personable and friendly. She kept me informed in straightforward, non-jargon language and I felt by the end of it all that I understood what had just happened and what it all meant, rather than just having experienced some sort of arcane medical experiment. Top marks 👍.
Andy Way
09:13 08 Jun 22
First visit for me, although I have had the treatment before. Smart interior and polite Receptionist.Professional treatment (Georgia), conducted in a friendly and relaxed fashion. Good communication throughout. Have booked follow up later in the year and would recommend.
Juliette Pettitt
11:32 22 May 22
Very easy to book an appointment on line at the Chelmsford click hearing.My teenage son was a bit anxious about going but he was very well looked after.Excellent knowledgeable professional treatment and we learned some interesting facts about our ears.Very good after care information to help keep your ears in good health.I will be highly recommending you to my family and friends.Thank you.
Lizzy B
09:05 23 Apr 22
Extremely easy to book. I loved being able to see inside my ear after years of ear treatment. The staff were friendly, the service very quick and all in all a fabulous experience. I had the micro suction and won't hesitate to return for it again, along with when I need a hearing aid.
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