Excellent experience. The staff were brilliant. Very friendly, reassuring and knowledgeable. I came away feeling that I had made a really good choice with the company and venue, money very well spent. I will definitely be using their services again. Thank you.

Simon A.

20:27 06 Oct 25

Professional, helpful service with friendly staff.
I had ear wax removed which was quick, painless, without any discomfort.
I also had a hearing test and consultation which was helpful and informative.
Could not reccomend more highly.

Tahir M.

17:00 02 Oct 25

Meet Ben at the branch he was really friendly
Went for ear wax removal had a ear wax issue hearing loss for 2 months he sorted it out professionally within 5min

Highly recommend 👌

Thank u for the great service

Heinz N.

20:52 24 Sep 25

The receptionist was lovely and gave me a walkin appointment.
My wax was done by a young man ear doctor.
He was very professional and managed to get rid of two big lumps of ear wax . Wish i had it done earlier!
Thank you to you all.

Greg W.

11:41 22 May 25

Fantastic.. highly recommend ... Sarah at west cliff was brilliant... Many thanks..

William P.

07:23 11 Mar 25

Amazing. Next day booking and plenty of time slots. The receptionist was very friendly, clean and nice waiting room and the lady who did my ear-wax removal was brilliant. Everything was explained, I got to see what was happening and the session itself took no more than 20 mins. I feel like i’ve got a completely new ear! Would 100% recommend and used again. It’s £75 for two ears (even if you only have one doing) but it’s totally worth it!

Sean S.

06:39 17 Jan 25

Very polite staff. Ved was was very reassuring and professional. Very thorough test compared to certain others on the high street.

David M.

09:40 04 Jan 25

Went to the Ramsden Heath branch and had my ears cleared by Ben on the 3rd of January.
An utmost professional approach and diagnosis with a painless procedure.
I couldn't recommend Ben highly enough had the added hearing test which again was excellent with a report sent by email.
At last I've found someone who I can totally say is the best in the business.

Tim W.

18:19 29 Dec 24

Always a pleasure to visit.

Lindsay M.

15:03 14 Dec 24

Considerate and compassionate staff, clear explanation of issues and procedures. Quick and easy to complete ear suction.

Peter W.

12:12 08 Nov 24

Great service. Easy to book and great value for money. Highly recommended..

Amy W.

14:56 11 Oct 24

I took my child for an hearing assessment and the assessment was very informative and professional. My son really enjoyed the assessment and found it very interesting with the pictures and diagrams shared and explained. Excellent service, would highly recommend.

Anne K.

10:55 08 Oct 24

Very helpful, effecient. Premises comfortable and clean.

Kerstin B.

15:41 30 Sep 24

Excellent service! Friendly, efficient and very professional. Felt confident that after my thorough hearing test all was well.
Would definitely recommend.

Alex K.

10:03 05 Sep 24

Wonderful staff, also very professional helping with your hearing problem…

kevin M.

15:28 13 Jul 24

very professional and polite people very helpful

Antony G.

06:56 05 Jul 24

Clean, professional setting, helpful and happy staff, great service.

Renata F.

13:15 08 Oct 23

Professional

lisa M.

18:00 11 Sep 23

Took my dad for an appointment at the Clinc today 11-9-2023 fabulous service would definitely recommend and thank you so much to the lovely receptionist who helped my dad out to the car we really appreciated it their still is some lovely people about 😊

Matt S.

09:47 05 Sep 23

Great experience with me and my mum, staff were lovely and very helpful and took care of my mum and her blocked ears.

M S.

10:38 15 Jul 23

Great quick service for ear wax removal.
However, went there today (Saturday 11:30am) and they were shut despite google saying they’re open.

Alicia S.

11:37 24 Jun 23

Had the ear wax removal done@Click once again, they are God sent! Lovely, caring and professional team. Got an appointment very quickly. So very grateful! 100% recommend ♥️♥️

Dave E.

06:18 25 May 23

Professional service, helpful friendly staff.

Peter P.

20:16 26 Oct 22

A very professional business. Thorough and not rushed examination. Very friendly and polite staff. Recommended

Ben M.

08:49 02 Sep 22

I went in for 'vestibular function tests'. The audiologist was excellent. Very personable and friendly. She kept me informed in straightforward, non-jargon language and I felt by the end of it all that I understood what had just happened and what it all meant, rather than just having experienced some sort of arcane medical experiment. Top marks 👍.

Andy W.

09:13 08 Jun 22

First visit for me, although I have had the treatment before. Smart interior and polite Receptionist.
Professional treatment (Georgia), conducted in a friendly and relaxed fashion. Good communication throughout. Have booked follow up later in the year and would recommend.

Richard P.

19:22 24 May 22

Fantastic service, booked online at 6am and was all all done by 9am. Got there early and seen immediately . Went in not hearing a thing and Lisa did a fantastic job getting the wax out. Thank you also to Emily at reception, lovely customer service. If you need help with your ears look no further . Thank you all.

Juliette P.

11:32 22 May 22

Very easy to book an appointment on line at the Chelmsford click hearing.
My teenage son was a bit anxious about going but he was very well looked after.
Excellent knowledgeable professional treatment and we learned some interesting facts about our ears.
Very good after care information to help keep your ears in good health.
I will be highly recommending you to my family and friends.
Thank you.

Darell H.

12:47 29 Apr 22

Very friendly staff. Quick service. Very informative and useful feedback. The professional took her time explaining everything so I understood everything. Painless and super effective. Had a build up of wax in my left ear and could not hear a thing, booked my appointment that same week and was seen to very quickly and in 20 mins it was done. I can hear again!

Deborah B.

12:24 29 Apr 22

I was first seen by the receptionist who was very nice. I was seen very promptly for my appointment.
Georgia was the lady who looked after me.
She was lovely. She was very knowledgeable and checked me over.
Everything sorted within the appointment time.
My ears feel great again.
Would definitely go back again.x

Lizzy B

09:05 23 Apr 22

Extremely easy to book. I loved being able to see inside my ear after years of ear treatment. The staff were friendly, the service very quick and all in all a fabulous experience. I had the micro suction and won't hesitate to return for it again, along with when I need a hearing aid.

Nicole O.

14:01 14 Dec 20

Brilliant service. I was having trouble with my hearing and found click hearing online, as I live locally. My appointment was booked for the very next day. I went to my appointment and greeted by a friendly lady on reception. Hayley was fantastic, talked me through everything and made sure I was comfortable during my Microsuction procedure. She was professional, friendly and knowledgeable.
The procedure was worth every penny and I will happily recommend and return in future.

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Our locations

Click Hearing Hornchurch

Click Hearing Upminster

Click Hearing Westcliff on Sea

Chelmsford Duke Street

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