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Just Service

If you have purchased your hearing aids elsewhere then we can probably help you with a better service and hearing outcome.

At Click Hearing exemplary service is a given.
All of our hearing aid clients benefit from the best possible attention, ensuring the best outcome for their hearing needs, all of the time.
However, we know that this is not a ‘given’ for some who have purchased their hearing aids elsewhere.
Whether through receiving poor service or simply moving into the area Click Hearing can probably help.
Initial test and fit of your current devices. This includes a fully comprehensive hearing test and a reset of your devices if required.
A 30 day follow up appointment to ensure that everything is working fine.
A 6 month follow up to test, check and clean the devices and ensure that they’re working fine.
A 12 month reassessment for you and your devices to adjust for any hearing changes that may have taken place.
Your devices will be fully guaranteed* for during this 12 month period, with free repairs or replacement if required.
Options to receive discounts against new hearing aids depending on the age of your current  devices.

What we offer

Our Just Service package offers you everything that you need to get the best from your existing hearing aids. We’re confident that our award winning levels of service means you wont be disappointed.

After the 12 month period you will be offered the opportunity to join our VIP Hearing Club which offers all of the above, plus free microsuction, for an annual fee of just £215 or monthly payments of £17.99.
Unfortunately we cant accept all hearing aids under this offer so contact us first to ensure that we can offer you our Just Service package.
*for devices up to 5 years old.

At £499 the package includes:

What clients are saying

Amy WilliamsAmy Williams
14:56 11 Oct 24
I took my child for an hearing assessment and the assessment was very informative and professional. My son really enjoyed the assessment and found it very interesting with the pictures and diagrams shared and explained. Excellent service, would highly recommend.
Anne KibuukaAnne Kibuuka
10:55 08 Oct 24
Very helpful, effecient. Premises comfortable and clean.
Kerstin BarnesKerstin Barnes
15:41 30 Sep 24
Excellent service! Friendly, efficient and very professional. Felt confident that after my thorough hearing test all was well.Would definitely recommend.
Alex KerrisonAlex Kerrison
10:03 05 Sep 24
Wonderful staff, also very professional helping with your hearing problem…
Antony GunnellAntony Gunnell
06:56 05 Jul 24
Clean, professional setting, helpful and happy staff, great service.
M ShöâeèM Shöâeè
10:38 15 Jul 23
Great quick service for ear wax removal.However, went there today (Saturday 11:30am) and they were shut despite google saying they’re open.
Dave EllisonDave Ellison
06:18 25 May 23
Professional service, helpful friendly staff.
Peter PhelpsPeter Phelps
20:16 26 Oct 22
A very professional business. Thorough and not rushed examination. Very friendly and polite staff. Recommended
Richard PohlRichard Pohl
19:22 24 May 22
Fantastic service, booked online at 6am and was all all done by 9am. Got there early and seen immediately . Went in not hearing a thing and Lisa did a fantastic job getting the wax out. Thank you also to Emily at reception, lovely customer service. If you need help with your ears look no further . Thank you all.
Darell HervelDarell Hervel
12:47 29 Apr 22
Very friendly staff. Quick service. Very informative and useful feedback. The professional took her time explaining everything so I understood everything. Painless and super effective. Had a build up of wax in my left ear and could not hear a thing, booked my appointment that same week and was seen to very quickly and in 20 mins it was done. I can hear again!
Deborah BeattieDeborah Beattie
12:24 29 Apr 22
I was first seen by the receptionist who was very nice. I was seen very promptly for my appointment.Georgia was the lady who looked after me.She was lovely. She was very knowledgeable and checked me over.Everything sorted within the appointment time.My ears feel great again.Would definitely go back again.x
kevin millskevin mills
15:28 13 Jul 24
very professional and polite people very helpful
Renata FurmanRenata Furman
13:15 08 Oct 23
Professional
lisa Martinlisa Martin
18:00 11 Sep 23
Took my dad for an appointment at the Clinc today 11-9-2023 fabulous service would definitely recommend and thank you so much to the lovely receptionist who helped my dad out to the car we really appreciated it their still is some lovely people about 😊
Matt SullivanMatt Sullivan
09:47 05 Sep 23
Great experience with me and my mum, staff were lovely and very helpful and took care of my mum and her blocked ears.
Alicia SalgadoAlicia Salgado
11:37 24 Jun 23
Had the ear wax removal done@Click once again, they are God sent! Lovely, caring and professional team. Got an appointment very quickly. So very grateful! 100% recommend ♥️♥️
Ben MillerBen Miller
08:49 02 Sep 22
I went in for 'vestibular function tests'. The audiologist was excellent. Very personable and friendly. She kept me informed in straightforward, non-jargon language and I felt by the end of it all that I understood what had just happened and what it all meant, rather than just having experienced some sort of arcane medical experiment. Top marks 👍.
Andy WayAndy Way
09:13 08 Jun 22
First visit for me, although I have had the treatment before. Smart interior and polite Receptionist.Professional treatment (Georgia), conducted in a friendly and relaxed fashion. Good communication throughout. Have booked follow up later in the year and would recommend.
Juliette PettittJuliette Pettitt
11:32 22 May 22
Very easy to book an appointment on line at the Chelmsford click hearing.My teenage son was a bit anxious about going but he was very well looked after.Excellent knowledgeable professional treatment and we learned some interesting facts about our ears.Very good after care information to help keep your ears in good health.I will be highly recommending you to my family and friends.Thank you.
Lizzy BLizzy B
09:05 23 Apr 22
Extremely easy to book. I loved being able to see inside my ear after years of ear treatment. The staff were friendly, the service very quick and all in all a fabulous experience. I had the micro suction and won't hesitate to return for it again, along with when I need a hearing aid.
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