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Just Service

If you have purchased your hearing aids elsewhere then we can probably help you with a better service and hearing outcome.

At Click Hearing exemplary service is a given.
All of our hearing aid clients benefit from the best possible attention, ensuring the best outcome for their hearing needs, all of the time.
However, we know that this is not a ‘given’ for some who have purchased their hearing aids elsewhere.
Whether through receiving poor service or simply moving into the area Click Hearing can probably help.
A person with short hair, wearing a red jacket and carrying a walking stick, standing outdoors with greenery and a cloudy sky in the background.
Initial test and fit of your current devices. This includes a fully comprehensive hearing test and a reset of your devices if required.
A 30 day follow up appointment to ensure that everything is working fine.
A 6 month follow up to test, check and clean the devices and ensure that they’re working fine.
A 12 month reassessment for you and your devices to adjust for any hearing changes that may have taken place.
Your devices will be fully guaranteed* for during this 12 month period, with free repairs or replacement if required.
Options to receive discounts against new hearing aids depending on the age of your current  devices.

What we offer

Our Just Service package offers you everything that you need to get the best from your existing hearing aids. We’re confident that our award winning levels of service means you wont be disappointed.

After the 12 month period you will be offered the opportunity to join our VIP Hearing Club which offers all of the above, plus free microsuction, for an annual fee of just £215 or monthly payments of £17.99.
Unfortunately we cant accept all hearing aids under this offer so contact us first to ensure that we can offer you our Just Service package.
*for devices up to 5 years old.

At £499 the package includes:

What clients are saying

John G.
13:55 24 Oct 25
Excellent experience. The staff were brilliant. Very friendly, reassuring and knowledgeable. I came away feeling that I had made a really good choice with the company and venue, money very well spent. I will definitely be using their services again. Thank you.
Simon A.
20:27 06 Oct 25
Professional, helpful service with friendly staff.
I had ear wax removed which was quick, painless, without any discomfort.
I also had a hearing test and consultation which was helpful and informative.
Could not reccomend more highly.
Tahir M.
17:00 02 Oct 25
Meet Ben at the branch he was really friendly
Went for ear wax removal had a ear wax issue hearing loss for 2 months he sorted it out professionally within 5min

Highly recommend 👌

Thank u for the great service
Heinz N.
20:52 24 Sep 25
The receptionist was lovely and gave me a walkin appointment.
My wax was done by a young man ear doctor.
He was very professional and managed to get rid of two big lumps of ear wax . Wish i had it done earlier!
Thank you to you all.
Greg W.
11:41 22 May 25
Fantastic.. highly recommend ... Sarah at west cliff was brilliant... Many thanks..
William P.
07:23 11 Mar 25
Amazing. Next day booking and plenty of time slots. The receptionist was very friendly, clean and nice waiting room and the lady who did my ear-wax removal was brilliant. Everything was explained, I got to see what was happening and the session itself took no more than 20 mins. I feel like i’ve got a completely new ear! Would 100% recommend and used again. It’s £75 for two ears (even if you only have one doing) but it’s totally worth it!
Sean S.
06:39 17 Jan 25
Very polite staff. Ved was was very reassuring and professional. Very thorough test compared to certain others on the high street.
David M.
09:40 04 Jan 25
Went to the Ramsden Heath branch and had my ears cleared by Ben on the 3rd of January.
An utmost professional approach and diagnosis with a painless procedure.
I couldn't recommend Ben highly enough had the added hearing test which again was excellent with a report sent by email.
At last I've found someone who I can totally say is the best in the business.
Tim W.
18:19 29 Dec 24
Always a pleasure to visit.
Lindsay M.
15:03 14 Dec 24
Considerate and compassionate staff, clear explanation of issues and procedures. Quick and easy to complete ear suction.
Peter W.
12:12 08 Nov 24
Great service. Easy to book and great value for money. Highly recommended..
Amy W.
14:56 11 Oct 24
I took my child for an hearing assessment and the assessment was very informative and professional. My son really enjoyed the assessment and found it very interesting with the pictures and diagrams shared and explained. Excellent service, would highly recommend.
Anne K.
10:55 08 Oct 24
Very helpful, effecient. Premises comfortable and clean.
Kerstin B.
15:41 30 Sep 24
Excellent service! Friendly, efficient and very professional. Felt confident that after my thorough hearing test all was well.
Would definitely recommend.
Alex K.
10:03 05 Sep 24
Wonderful staff, also very professional helping with your hearing problem…
kevin M.
15:28 13 Jul 24
very professional and polite people very helpful
Antony G.
06:56 05 Jul 24
Clean, professional setting, helpful and happy staff, great service.
Renata F.
13:15 08 Oct 23
Professional
lisa M.
18:00 11 Sep 23
Took my dad for an appointment at the Clinc today 11-9-2023 fabulous service would definitely recommend and thank you so much to the lovely receptionist who helped my dad out to the car we really appreciated it their still is some lovely people about 😊
Matt S.
09:47 05 Sep 23
Great experience with me and my mum, staff were lovely and very helpful and took care of my mum and her blocked ears.
M S.
10:38 15 Jul 23
Great quick service for ear wax removal.
However, went there today (Saturday 11:30am) and they were shut despite google saying they’re open.
Alicia S.
11:37 24 Jun 23
Had the ear wax removal done@Click once again, they are God sent! Lovely, caring and professional team. Got an appointment very quickly. So very grateful! 100% recommend ♥️♥️
Dave E.
06:18 25 May 23
Professional service, helpful friendly staff.
Peter P.
20:16 26 Oct 22
A very professional business. Thorough and not rushed examination. Very friendly and polite staff. Recommended
Ben M.
08:49 02 Sep 22
I went in for 'vestibular function tests'. The audiologist was excellent. Very personable and friendly. She kept me informed in straightforward, non-jargon language and I felt by the end of it all that I understood what had just happened and what it all meant, rather than just having experienced some sort of arcane medical experiment. Top marks 👍.
Andy W.
09:13 08 Jun 22
First visit for me, although I have had the treatment before. Smart interior and polite Receptionist.
Professional treatment (Georgia), conducted in a friendly and relaxed fashion. Good communication throughout. Have booked follow up later in the year and would recommend.
Richard P.
19:22 24 May 22
Fantastic service, booked online at 6am and was all all done by 9am. Got there early and seen immediately . Went in not hearing a thing and Lisa did a fantastic job getting the wax out. Thank you also to Emily at reception, lovely customer service. If you need help with your ears look no further . Thank you all.
Juliette P.
11:32 22 May 22
Very easy to book an appointment on line at the Chelmsford click hearing.
My teenage son was a bit anxious about going but he was very well looked after.
Excellent knowledgeable professional treatment and we learned some interesting facts about our ears.
Very good after care information to help keep your ears in good health.
I will be highly recommending you to my family and friends.
Thank you.
Darell H.
12:47 29 Apr 22
Very friendly staff. Quick service. Very informative and useful feedback. The professional took her time explaining everything so I understood everything. Painless and super effective. Had a build up of wax in my left ear and could not hear a thing, booked my appointment that same week and was seen to very quickly and in 20 mins it was done. I can hear again!
Deborah B.
12:24 29 Apr 22
I was first seen by the receptionist who was very nice. I was seen very promptly for my appointment.
Georgia was the lady who looked after me.
She was lovely. She was very knowledgeable and checked me over.
Everything sorted within the appointment time.
My ears feel great again.
Would definitely go back again.x
Lizzy B
09:05 23 Apr 22
Extremely easy to book. I loved being able to see inside my ear after years of ear treatment. The staff were friendly, the service very quick and all in all a fabulous experience. I had the micro suction and won't hesitate to return for it again, along with when I need a hearing aid.
Nicole O.
14:01 14 Dec 20
Brilliant service. I was having trouble with my hearing and found click hearing online, as I live locally. My appointment was booked for the very next day. I went to my appointment and greeted by a friendly lady on reception. Hayley was fantastic, talked me through everything and made sure I was comfortable during my Microsuction procedure. She was professional, friendly and knowledgeable.
The procedure was worth every penny and I will happily recommend and return in future.

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