Ear Wax Removal Policy

Your Click Hearing Ear Care Professional will discuss with you the need to remove wax from your ear
canal/s. In order to do this, it is necessary to carry out otoscopy or microscopy (a visual
inspection of the ear structures). Wax will be removed from your ear using the safest and
most appropriate method for the wax discovered.

Two methods of wax removal may be used, and these are sometimes used in
combination:

Removal of wax deposits using manual instruments
Fine instruments are inserted carefully into your ear and used to gently extract the wax
from the ear canal.

Wax removal using micro-suction
A fine suction tube is carefully inserted into the ear canal while being viewed closely
through a microscope or under magnification from a head loupe. Wax is removed by
suction from the tube. This procedure can be noisy.

Your Ear Care Professional has undertaken training in wax removal and will use
best-practice procedures to minimise any risk of harm. However, even when
performed with the utmost care, there are risks involved in wax removal.
These risks include:
• Damage to the skin of the ear canal or the ear-drum during the procedure
• Infection of the ear canal or other ear structures following the procedure
• Temporary reduction in hearing
• Temporary dizziness and (rarely) possible sickness or fainting
• Triggering of new tinnitus
• Temporary aggravation of existing tinnitus
• Temporary irritation to the throat, especially if already dry, tickly or sensitive

In booking your appointment you confirm the following:- That you have read the information above and understand there are risks involved. You give your consent to allow the Click Hearing Ear Care Professional to remove wax from your ear using the most appropriate method for the amount and consistency of wax discovered. You also understand that the removal may take more than one attempt and visit.