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About Click Hearing

Click Hearing was established by Ben Mann in 2001 as an independently run company with no affiliation to any manufacturer. Ben is a fully qualified NHS Audiologist and hearing specialist registered with the Health & Care Professions Council and the Registration Council for Clinical Physiologists.

As a completely independent company, Click Hearing is able to provide a wide range of hearing aids and accessories from some of the most reliable and trusted manufacturers in the business, visit our shop to find out more.

We take pride in providing only top quality hearing aids fitted to the highest standards – so why not contact us today to discuss your personal requirements?
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Our philosophy

Click Hearing’s philosophy is to provide each client with the very best hearing solution for their individual hearing needs, achieving this by using the most advanced and technological innovations as well as through continuous professional development. At Click Hearing, we understand that hearing care engages much more than providing hearing instruments, and so we fully assess the needs and lifestyle of each client before fitting suitable hearing instruments. Find out more about the Click Hearing team.
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Members of the British Society of Hearing Aid Audiologists

Click Hearing is a member of the British Society of Hearing Aid Audiologists (BSHAA). BSHAA is the professional body which represents and promotes the interests of the independent hearing aid profession mainly within Great Britain and Northern Ireland but globally too. Members are highly trained hearing care professionals who have extensive and unrivalled experience and knowledge of the hearing instruments that are available to help with hearing loss.
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Registered with the Care Quality Commission (CQC)

Click Hearing is one of very few private audiology clinics that is registered with the Care Qulaity Commission.

View and download the latest report here.
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Members of the Association of Independent Hearing Healthcare Professionals (AIHHP)

Click Hearing is a member of AIHHP.

AIHHP is a professional association dedicated to promoting excellence within the UK Hearing Care profession.

Members provide a range of higher quality services including hearing assessments, hearing aid provision, hearing protection and other specialised services relating to hearing than would normally be found on the high street.

Red circular logo with the text "Inspired by Ida" and "Person-Centered Care Clinic" surrounding a small graphic and "ida institute.

Member of the IDA Institute

Click Hearing is a member of an international roster of hearing care clinics that have received the Inspired by IDA label.

The designation is given by the IDA Institute to clinics whose staff members have completed courses in person-centred care and signed the Inspired by IDA Code of Ethics.

Meet Our Team

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Ben Mann

Principal Audiologist
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Lisa Aldridge

Audiologist
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Deesha Bedia

Audiologist
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Ved Furtado

Audiologist
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Emily Brand

Audiologist
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Annette

Reception
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Zerah Rajulawalla

Audiologist
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June

Reception
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Janet

Office Manager

What clients are saying

Tim W.
18:19 29 Dec 24
Always a pleasure to visit.
Peter W.
12:12 08 Nov 24
Great service. Easy to book and great value for money. Highly recommended..
Amy W.
14:56 11 Oct 24
I took my child for an hearing assessment and the assessment was very informative and professional. My son really enjoyed the assessment and found it very interesting with the pictures and diagrams shared and explained. Excellent service, would highly recommend.
Anne K.
10:55 08 Oct 24
Very helpful, effecient. Premises comfortable and clean.
Kerstin B.
15:41 30 Sep 24
Excellent service! Friendly, efficient and very professional. Felt confident that after my thorough hearing test all was well.Would definitely recommend.
Lindsay M.
15:03 14 Dec 24
Considerate and compassionate staff, clear explanation of issues and procedures. Quick and easy to complete ear suction.
Alex K.
10:03 05 Sep 24
Wonderful staff, also very professional helping with your hearing problem…
Antony G.
06:56 05 Jul 24
Clean, professional setting, helpful and happy staff, great service.
M S.
10:38 15 Jul 23
Great quick service for ear wax removal.However, went there today (Saturday 11:30am) and they were shut despite google saying they’re open.
Dave E.
06:18 25 May 23
Professional service, helpful friendly staff.
Peter P.
20:16 26 Oct 22
A very professional business. Thorough and not rushed examination. Very friendly and polite staff. Recommended
Richard P.
19:22 24 May 22
Fantastic service, booked online at 6am and was all all done by 9am. Got there early and seen immediately . Went in not hearing a thing and Lisa did a fantastic job getting the wax out. Thank you also to Emily at reception, lovely customer service. If you need help with your ears look no further . Thank you all.
Darell H.
12:47 29 Apr 22
Very friendly staff. Quick service. Very informative and useful feedback. The professional took her time explaining everything so I understood everything. Painless and super effective. Had a build up of wax in my left ear and could not hear a thing, booked my appointment that same week and was seen to very quickly and in 20 mins it was done. I can hear again!
Deborah B.
12:24 29 Apr 22
I was first seen by the receptionist who was very nice. I was seen very promptly for my appointment.Georgia was the lady who looked after me.She was lovely. She was very knowledgeable and checked me over.Everything sorted within the appointment time.My ears feel great again.Would definitely go back again.x
William P.
07:23 11 Mar 25
Amazing. Next day booking and plenty of time slots. The receptionist was very friendly, clean and nice waiting room and the lady who did my ear-wax removal was brilliant. Everything was explained, I got to see what was happening and the session itself took no more than 20 mins. I feel like i’ve got a completely new ear! Would 100% recommend and used again. It’s £75 for two ears (even if you only have one doing) but it’s totally worth it!
Sean S.
06:39 17 Jan 25
Very polite staff. Ved was was very reassuring and professional. Very thorough test compared to certain others on the high street.
David M.
09:40 04 Jan 25
Went to the Ramsden Heath branch and had my ears cleared by Ben on the 3rd of January.An utmost professional approach and diagnosis with a painless procedure.I couldn't recommend Ben highly enough had the added hearing test which again was excellent with a report sent by email.At last I've found someone who I can totally say is the best in the business.
kevin M.
15:28 13 Jul 24
very professional and polite people very helpful
Renata F.
13:15 08 Oct 23
Professional
lisa M.
18:00 11 Sep 23
Took my dad for an appointment at the Clinc today 11-9-2023 fabulous service would definitely recommend and thank you so much to the lovely receptionist who helped my dad out to the car we really appreciated it their still is some lovely people about 😊
Matt S.
09:47 05 Sep 23
Great experience with me and my mum, staff were lovely and very helpful and took care of my mum and her blocked ears.
Alicia S.
11:37 24 Jun 23
Had the ear wax removal done@Click once again, they are God sent! Lovely, caring and professional team. Got an appointment very quickly. So very grateful! 100% recommend ♥️♥️
Ben M.
08:49 02 Sep 22
I went in for 'vestibular function tests'. The audiologist was excellent. Very personable and friendly. She kept me informed in straightforward, non-jargon language and I felt by the end of it all that I understood what had just happened and what it all meant, rather than just having experienced some sort of arcane medical experiment. Top marks 👍.
Andy W.
09:13 08 Jun 22
First visit for me, although I have had the treatment before. Smart interior and polite Receptionist.Professional treatment (Georgia), conducted in a friendly and relaxed fashion. Good communication throughout. Have booked follow up later in the year and would recommend.
Juliette P.
11:32 22 May 22
Very easy to book an appointment on line at the Chelmsford click hearing.My teenage son was a bit anxious about going but he was very well looked after.Excellent knowledgeable professional treatment and we learned some interesting facts about our ears.Very good after care information to help keep your ears in good health.I will be highly recommending you to my family and friends.Thank you.
Lizzy B
09:05 23 Apr 22
Extremely easy to book. I loved being able to see inside my ear after years of ear treatment. The staff were friendly, the service very quick and all in all a fabulous experience. I had the micro suction and won't hesitate to return for it again, along with when I need a hearing aid.

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